Continued from above...
If you have a stained area on your garment, be sure to tell your cleaner what made the stain and when. A good idea is to pin a small slip of paper describing the stain to the spot on the garment, so that all personnel who work on the garment will be aware of the problem.
Remember, if you have stained garment that you have tried unsuccessfully to treat at home with a chemical spot remover, it is imperative that you inform your dry cleaner what you have used in order to avoid possible chemical reaction between the dry cleaning solvent and the spot remover, which could permanently damage the garment.
Inform your cleaner of any special fabric finishes on the item, especially if no label is attached. Stain and water-resistant finishes are often removed in the dry cleaning process, but your cleaner can restore them if properly informed.
Although your professional dry cleaner will thoroughly inspect your garment both before and after the cleaning process, it is you who knows your fabric items best. When picking up your order, always inspect it thoroughly before you leave the store. Check to make sure you have all pieces of each garment, and that all of your specifications regarding stains and fabric finishes have been met. If you have problems or questions, be sure to bring them to your cleaners attention before leaving the store.
Remember, your dry cleaner offers many helpful services in addition to professional cleaning. Ask about some of the ways your dry cleaner can help you and the fabrics of your life! |